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Zoom AI Companion2023-02-25 10:41 AM
Hi everyone,
So 7841 - fully supported but does exactly nothing. I wonder if I got the wrong "revision" or what not? I got Mfg. Part#: CP-7841-K9=
Could someone dealing with 7841s chime-in some wisdom for me? What the phone does is this: it gets an IP address (I can ping it fine) and then it sits with "Registration in Progress" message on its LCD:
Solved! Go to Solution.
2023-02-25 11:39 AM
hi boyan,
Zoom phone certified hardware states:
Notes:
Model | Mutual | Firmware | ||
6821 / 6851 / 6861 / 6871 IP Phone | ✔ | AES-256 | (8/21/2022) | ✔ |
7811 IP Phone | ✔ | AES-256 | (8/21/2022) | ✔ |
7821 / 7841 IP Phone | ✔ | AES-256 | (8/21/2022) | ✔ |
Zoom Phone Certified Hardware – Zoom Support
Based on the part number, you probably have the version of 7841 used with cisco unified call manager.
You should have Cisco IP Phone 7841 shipped with Multiplatform Phone firmware
part number is CP-7841-3PCC-K9=
Cisco IP Phone 7800 Series with Multiplatform Phone Firmware Data Sheet - Cisco
Thanks, eliot
2023-02-25 11:11 AM
500
2023-02-25 11:14 AM
@yunus389 Thanks, could you clarify? 500?
2023-02-25 11:39 AM
hi boyan,
Zoom phone certified hardware states:
Notes:
Model | Mutual | Firmware | ||
6821 / 6851 / 6861 / 6871 IP Phone | ✔ | AES-256 | (8/21/2022) | ✔ |
7811 IP Phone | ✔ | AES-256 | (8/21/2022) | ✔ |
7821 / 7841 IP Phone | ✔ | AES-256 | (8/21/2022) | ✔ |
Zoom Phone Certified Hardware – Zoom Support
Based on the part number, you probably have the version of 7841 used with cisco unified call manager.
You should have Cisco IP Phone 7841 shipped with Multiplatform Phone firmware
part number is CP-7841-3PCC-K9=
Cisco IP Phone 7800 Series with Multiplatform Phone Firmware Data Sheet - Cisco
Thanks, eliot
2023-02-27 06:46 PM
For the benefit of everyone - ordering CP-7841-3PCC-K9= was the solution; my bad; I got the wrong part ordered the first go!