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Cant call

Arthur10
Listener

I bought an unlimited subscription for the US and Canada. But when I call, they tell me I can't make calls. Can you help me?

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi arthur10,

 

Please assign your unlimited subscription to your user name.  goto zoom portal, admin->phone system management->users and rooms->select your user profile->profile->package->assign->US/CA Unlimited Calling Plan

 

Eliot_1-1713044828067.png

please also see Getting Started with Zoom Phone:

https://support.zoom.com/hc/en/getting-started-with-phone?id=zoom_phone_guide

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot