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I have the phone assigned. I can make outgoing calls. I recorded an outgoing message. When I call the phone, it rings, and I can answer it. However, if I don't answer, it does not go to voicemail, and the caller gets "call failed". I have both user and admin guides, but I don't speak admin. We only have one phone, with wifi, and a Pro account, so can't talk to anyone. It took hours just to get this far. Can anyone help?
With help from Zoom support, I got it working by un-assigning and re-assigning. Now I'm trying to find out how to access remotely. User manual says ask the Admin. Admin manual in unintelligible. Zoom support gave me a clue, but I have not been able to test it yet since I don't "own" the number.