You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
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Discover new ways to use Zoom solutions to power your modern workforce.
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Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
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Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2022-07-07 09:37 AM
I have the phone assigned. I can make outgoing calls. I recorded an outgoing message. When I call the phone, it rings, and I can answer it. However, if I don't answer, it does not go to voicemail, and the caller gets "call failed". I have both user and admin guides, but I don't speak admin. We only have one phone, with wifi, and a Pro account, so can't talk to anyone. It took hours just to get this far. Can anyone help?
2022-07-08 05:41 AM
With help from Zoom support, I got it working by un-assigning and re-assigning. Now I'm trying to find out how to access remotely. User manual says ask the Admin. Admin manual in unintelligible. Zoom support gave me a clue, but I have not been able to test it yet since I don't "own" the number.