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2022-10-07 01:12 PM
Since the latest update to zoom app (5.12) picking up handset will not answer a call. You are required to tap accept on the screen. Anyone have any ideas?
2022-10-07 02:14 PM
We have Yealink Zoom Phone Appliances also. The update to 5.12 didn't change that for us. I don't see anything in the Release Notes that talks about it. I would suggest submitting a ticket to Zoom Support at
2022-10-08 08:13 AM
according to zoom, the current firmware supported on ccx 700 is 7.3.1 (9/18/2022). what firmware are you using?
Zoom Phone Certified Hardware – Zoom Support