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Admin Password for Yealink Phone

jghumphrey
Listener

Factory reset on T54W phone and Admin password is not "admin". Has anyone else encountered this?

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

i set my desk phones admin password globally and my Admin password is not 'admin'. 

 

someone may have set the password to something other than admin.

you can check to see what desk phone global admin password is.

phone system management>company info>settings>desk phone

Eliot_0-1677621113043.png

if you are using the desk phone screen to input password, make sure you select appropriate format: 123 for numbers, abc for lower case, and ABC for upper case.

 

thanks, eliot

View solution in original post

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

i set my desk phones admin password globally and my Admin password is not 'admin'. 

 

someone may have set the password to something other than admin.

you can check to see what desk phone global admin password is.

phone system management>company info>settings>desk phone

Eliot_0-1677621113043.png

if you are using the desk phone screen to input password, make sure you select appropriate format: 123 for numbers, abc for lower case, and ABC for upper case.

 

thanks, eliot

jghumphrey
Listener

Perfect answer, thanks. I discovered that there was a capitalized letter in the password which didn't make it's way into my notes.