no access to the new plan
I have paid for the monthly pro plan and cannot access it. Zoom keeps me on the basic plan. Does anyone know what is going on? Thanks
You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.
Learn more about our hybrid event experienceEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse BackgroundsHost and attend virtual events and experiences through OnZoom, Zoom's online event platform and marketplace. Explore the Community's Recent Activity below to join the OnZoom conversation and connect with other members. If you're still looking for support, browse our OnZoom support articles or start a new discussion below!
I have paid for the monthly pro plan and cannot access it. Zoom keeps me on the basic plan. Does anyone know what is going on? Thanks
When other people join my zoom calls, my video start jumping and buffering with green and other color lines in it.What should I do about this?
i can view a video recording, it says no permission
On the first page of creating my event, we enter a "short description." When I go to publish - it will not because it says I have to fill in the basic information for the event. I go back and add it again and save. Again, and again, and again. It jus...
Is there anyone here having this kind of issue where when you started zoom meeting. There is an audio delayed almost 2-3 minute before you can listen the other opponent audio.
Him trying to host a meeting but when I click host the meeting starts but I can't show my face im a teacher and the first day is tomorrow. Help please
Please Help!! I was not signed in on my zoom account as I just followed a link and now I cannot find the recording. I was invited to attend a meeting and was made host so that I could do my presentation. I pressed record and a pop-up said the recordi...
I'm hosting my first OnZoom Webinar this week and everything I read states that I should have a "Cloud Recordings" option under the Advanced Options section in the Event Options portion of the setup but I don't see that option anywhere. Has this beco...
I upgraded to PRO on 8 March have an invoice and have paid for the upgraded however my account still appears to be marked as basic and I have an urgent need to use the longer recording time. Please help Markddf
Join us for live training on Zoom IQ for Sales that accelerates revenue! We will be covering all things IQ from setup, to usage, and even the top new features! Conversational Intelligence is truly incredible, grab your spot: