Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
Showing results for 
Search instead for 
Did you mean: 

Transferring Account Ownership After Previous Owner Account Has Been Closed


My previous boss left without completing the account transfer on my organization's Zoom account. I have access to their emails and have taken the steps to request ownership but their account is no longer active. Is there a way to work around this and finalize my account ownership status?


Zoom Moderator
Zoom Moderator

Hi @lj_jones , thank you for visiting the Zoom Community to seek support!

Because this case is unique to your Zoom account,  I have assisted in converting your inquiry into a support ticket.  Please watch out for a follow-up email with information on your case.


Thank you!

Zoom Community Team