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Not able to renew the plan

pankajsahahos
Listener

Hi 

I am not able to renew the plan and getting the below issue

 

pankajsahahos_1-1651309273431.png

 

 

pankajsahahos_0-1651309258816.png

 

Please help me to resolve this. I need to renew my subscription asap.

 

Regards,

Pankaj Saha

 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @pankajsahahos –

 

Are you the only person on the account? From your screen shot, it looks like your Zoom user is attached to an account for which you are not the Administrator. Contact your account administrator for assistancr renewing. 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !