Not Receiving Email Notifications for OnZoom Ticket sales

[Biancagwilson]

Hey community,

I have an OnZoom event happening on Saturday and I received a notification for the first ticket sale a few weeks ago but have not recieved any notifications for sales after that. I didn’t think anyone had bought tickets until some people told me they had registered and I never saw email notifications come through.

Does anyone have any experience with this?

[CarlaA]

Hi @Biancagwilson! This article provides information on steps to take when you are not receiving Zoom emails: https://support.zoom.us/hc/en-us/articles/360032808951-Not-able-to-receive-emails-from-Zoom. Let me know if this helps!

Zoom Moderator
-CA

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