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I see there is cloud recording for *OnZoom* webinars, but I don't see the recording in my 'cloud recordings' tab.
The webinar was a 'test event'. is this why there was no recording?
Hey @michael_r, check out our KB on 'Managing OnZoom recordings for Hosts'. To see a list of all of your recordings:
Thanks RN, I'm reposting b/c my reply has dissapeared.
I do see the recordings link, and there are no recordings. The message says cloud recording needs to be enabled in the ticket process but I don't see that option when creating an OnZoom webinar.
Also, i have cloud recordings in my zoom account, and have enabled them automatically.
it's curious - any ideas? Thx, Michael
I have the same question. I was frustrated to start my webinar and see there was not option to record it and I did not see any option when setting up the webinar.