Ready to set up and use Zoom, but aren't sure where to start? Begin with our onboarding support experience for everything you need to get started.

Get Started
cancel
Showing results for 
Search instead for 
Did you mean: 

Cloud recording for OnZoom webinars

michael_r
Listener

I see there is cloud recording for *OnZoom* webinars, but I don't see the recording in my 'cloud recordings' tab.

 

The webinar was a 'test event'. is this why there was no recording?

3 REPLIES 3

RN
Zoom Moderator

Hey @michael_r, check out our KB on 'Managing OnZoom recordings for Hosts'. To see a list of all of your recordings:

  1. Sign in to OnZoom.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.
_______________________________________________________

Leverage cool features and how to's from the Community Help Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

Thanks RN, I'm reposting b/c my reply has dissapeared.

 

I do see the recordings link, and there are no recordings. The message says cloud recording needs to be enabled in the ticket process but I don't see that option when creating an OnZoom webinar.

 

Also, i have cloud recordings in my zoom account, and have enabled them automatically.

 

it's curious - any ideas?  Thx, Michael

chadwick37
Observer

I have the same question. I was frustrated to start my webinar and see there was not option to record it and I did not see any option when setting up the webinar.