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Can not upgrade zoom capacity

IAmCreator
Listener

Hi

I tried to upgrade to a number of capacity in a zoom call. 

It could be done before but until now I can not upgrade anymore. System kept saying my bank card details has some problems. But when I tried to make a payment from somewhere else, everything is normal
Can anybody help me?
Thank you so much!

1 REPLY 1

J-Zoom-ATL
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@IAmCreator For payment issues, please reach out to our Billing support team. 

Contact Zoom Billing Support 

 

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