Bought OnZoom ticket in US but now living in Canada

[Apfitness]

I have a participant who bought their event series in USA and is now in Canada for the summer. It is not allowing her to access the recording. 

Is there a way to override this?

[AustinP · Accepted solution]

@Apfitness 

Due to the geographic restrictions of OnZoom, you would have to share recordings manually from your web portal. (https://zoom.us/recording)