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2021-09-23
09:41 AM
- last edited on
2022-02-11
09:46 AM
by
Bri
Please share comments and questions about OnZoom Billing & Refunds here!
Be sure to also review the OnZoom Help Center articles found here: https://support.zoom.us/hc/en-us/sections/360010498811-OnZoom
2021-10-05 04:43 PM
Austin, I just cancelled my paid account thinking I would get a refund since I only had the account for a couple of months. Will I get any refund? Thank you
2021-12-26 08:03 AM
My account is paid annually at the end of January, but I received a bill for $14 on December 25. How do I challenge this charge?
2022-04-01 09:27 AM
Hi~For some reason I just got billed by Zoom but I do not have an active account. Can you help?
2022-05-23 09:18 AM
Hi @Alicia3 @GLV @stevebarr it's been some time since you've posted your replies and a warm welcome to the community! I just wanted to let you know that our Zoom Billing Team does not monitor the community. For billing-related questions, please reach out to Zoom billing support, thanks!
2022-11-28 09:11 PM - edited 2022-11-28 09:12 PM
결제가 되는지 몰랐는데 자동 결제가 11월 21일에 되었다는 것을 알게 되었습니다. 환불받을 수 있나요?
2022-12-01 09:36 AM - edited 2022-12-01 09:36 AM
@Kim-ki-eun 결제 관련 질문은 Zoom 결제 지원팀에 문의하세요. 감사합니다! https://support.zoom.us/hc/ko-kr/articles/201362003
2023-01-19 11:34 PM
I would like to make a refund because the license fee that I do not use is paid.
2023-01-20 08:55 AM - edited 2023-01-20 08:56 AM
Hey @류슬기, this discussion is related to OnZoom Billing & Refunds here, not Zoom account billing management. Suggest looking into the Kb on Canceling your subscription, it will have info on refunds!