Showing results for 
Search instead for 
Did you mean: 

when hosting a meeting, I only get phone options for my audio but I have computer AND phone enabled


I click on Join Audio and only the phone call dialog comes up. I can no longer join via computer audio (which is what I want) even though I have computer and phone selected in the settings.  I can't use my account like this! See screenshots for current settings and what comes up when I create a meeting and try to enable audio.



I have the same issue with exactly the settings that you have in your screen shot.  I use to be able to select Computer Audio but not anymore.


Did you ever solve this problem?  My is exactly the same and I'm starting here to find the solution.


If the meeting has already started and you are experiencing the issue, try ending the meeting and starting a new one. Sometimes, technical glitches can occur, and starting a fresh meeting can help resolve the problem. Verify that your computer's audio settings are properly configured. Ensure that your speakers and microphone are connected and functioning correctly. Test your audio devices with other applications or try using a different headset or microphone to see if the issue persists. If you are using a specific meeting software or platform, ensure that you have the latest version installed. Outdated software can sometimes cause compatibility issues and limitations with audio options. Update your meeting software to the latest version available.