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watch recordings

alon
Listener

after i updated my zoom, i couldnt watch any recordings.

it just shows me to put password and after i put the password its just refreshing and shows me the same screen.

please help. 

thanks

3 REPLIES 3

RN
Zoom Moderator
Zoom Moderator

Hey @alon, where are you accessing your recordings from? Whether it be a local or cloud recording? If locally recorded, you can find that recording in your Zoom desktop client, under 'meetings' > 'recorded' and you will see the locally recorded videos from there.

 

Or you can also go to zoom.us/recording to see all cloud recordings if available or the path for local recordings.

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

I have the same problem. I'm watching from the cloud recordings from my online school. Every time I provide my name and email address, it just keeps refreshing and showing the same page.

Sami5
Listener

I'm interested join your job online