Discover Zoom success stories and upcoming events! Explore our Customer Success Forum & Events page.
Visit NowEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Collaborate over video without scheduling a meeting
Remove the hassle of traditional scheduling with Zoom Scheduler
Simplify communication and drive engagement with Workvivo
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2021-09-22 08:33 PM - last edited on 2022-03-10 01:33 PM by Bri
I have trouble using zoom on my Ipad pro, the volume of zoom is low and ipad volume control has no effect on it. Also when a meeting is On on zoom, the whole ipad lost volume, no more sound on youtube, video in my photo album, others app, all go silent.
Using the same account on computer are totally fine
2021-09-22 09:09 PM - edited 2021-09-22 09:11 PM
2022-03-19 04:50 PM
None of this helped. I cannot get the volume of zoom to turn up on my iPad, it stays too quiet to be able to use on ipad.
2022-05-11 12:00 PM
I have the same problem and tried everything, including deleting and re-downloading the latest version. I don't think this version of zoom is compatible with the new iPad Pro. I also tried contacting them but they are hiding behind a wall - have to be a paid subscriber to get help. I may just use my old iPad for zoom meeting. good luck
2022-10-12 10:33 AM
Same problem
2022-05-11 11:59 AM
I have the same problem and tried everything, including deleting and re-downloading the latest version. I don't think this version of zoom is compatible with the new iPad Pro. I also tried contacting them but they are hiding behind a wall - have to be a paid subscriber to get help. I may just use my old iPad for zoom meeting. good luck
2023-03-09 12:12 PM
Problem not confined to Pro IPad. Same on my new regular IPad
2022-07-13 10:40 AM
I have the same issue with my ipad pro. if I'm playing a video, the moment I start a zoom meeting, the speaker audio volume drops to a whisper. I can share the audio with participants but can't really hear the video, for example, that's playing on my iPad. No issues when I cannot headphones. If I end the meeting, the speakers work as usual. Very frustrating. I would really like to know if it's only some or all iPad Pros that have this issue. If you have an ipad pro, start a meeting and see if you can play a youtube and hear the audio over the iPad speakers.
2022-07-13 01:45 PM
I had the same problem until I found a simple solution. The pull down menu in the upper right does not work with zoom. But , guess what, the side buttons on the iPad control the volume for zoom. I don't get it, but it works. try it on your next call
2022-07-13 06:53 PM
For my iPad Pro, the side buttons have no effect. But once I close the zoom meeting, the speakers work as they should.
Are you using an iPad Pro?
2022-07-14 10:26 AM
yes a brand new one this year. If you tried everything above, then use earbuds or headphones. try deleting and reinstalling Zoom. they may have an updated app.
good luck
2024-03-13 10:19 AM
It is now March 2024 and Zoom volume can still not be controlled on iPad Air 5 when listening on wired earbuds via USB-C. Side buttons don’t work. Earbud pendant controls don’t work. And there is no volume setting (actually, no audio settings of any kind !) within the Zoom client for iPad when watching a webinar. Completely unusable.
2024-03-13 10:16 AM
This does not work. Side buttons now do not control Zoom volume either. Completely unusable on iPad Air 5.
2022-07-26 08:57 AM
Has this issue been resolved? I'm just seeing it now on zoom and also on google meet. really annoying. The volume control on control center doesn't work. regardless of airpods or ipad speaker. tried other bluetooth earphones as well with no success. the side button works tho. but with my workflow (mouse, keyboard, etc) it's easier to just use control center if that works. Ipad Pro 11 3rd gen, ipados 15.5
2022-10-02 08:46 AM
There is a clear bug that the Zoom app on the iPad ignores Control Center volume changes. It only listens to side buttons. The iPhone version works as you’d expect as it lets you change with buttons OR Control Center buttons.
It is made worse by the app saving a volume level between meetings and ignoring the current volume levels, but you have no access to see or change.
2024-03-13 10:20 AM
…it does not listen to any volume control. Not side buttons, not control center, not pendant controls on wired earbuds over USB-C. Nothing.
2022-07-26 09:42 AM
I found that the control center does not work. I HOPE ZOOM is reading these posts and fixes it.
But the side buttons work. sorry for the inconvenience. write to Zoom
2024-03-13 10:21 AM
March 2024, side buttons don’t work either. It’s getting worse.
2022-07-26 12:16 PM
My issue is that the side buttons do not work. Nothing works. I cannot get a usable volume on the iPad for a Zoom call no matter what I do, it's far too quiet to hear, no volume controls on the screen or with the buttons can raise it, and I cannot get external speakers to work either.
2022-07-26 06:33 PM
in the zoom app, before you start a meeting, on the left side, go to "Meetings." at the top it says "Audio". make sure the Auto Connect Audio button is on for WiFi. If it is off, check "ON,"
Also try using Original Audio. This disables noise suppression and may be affecting the speakers.
Otherwise, go to the zoom website and lodge a complaint. If enough of us complain, maybe they will do something to correct it.
2023-03-25 10:27 PM - edited 2023-03-25 10:28 PM
Same problem here. I hope Zoom would fix this problem with IPad Pro.