cancel
Showing results for 
Search instead for 
Did you mean: 

virtual background not available. I have i7 930

mandc
Listener

I cannot seem to get the virtual background to work.  I think I have the right  system requirements - i7-930.  I have enabled the virtual background setting on my account.  I have updated Zoom to the current update.  What else is wrong?  It keeps saying the system is not supported.

1 REPLY 1

mandc
Listener

Ah Ha!  I seem to have answered my own question by turning on the 'use green screen'.  Now the virtual backgrounds are available to me.  I guess my computer doesn't support not using a green screen.  I'm a newbie!  hope this helps someone else.