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time is limited though i upgraded

zmeetingpgc
Listener

i have upgraded and paid but still my meeting scheduled today is limited for 40 minutes

3 REPLIES 3

zmeetingpgc
Listener

i have upgraded and paid but still my meeting scheduled today is limited for 40 minutes

ivyevelynalbert
Listener

Having purchased you license, you will then to assign it to your own user profile. You can do this by editing your user here https://zoom.us/account/user#/ and adding the new subscription to your user profile. 

 

Hope this helps.

zmeetingpgc
Listener

today my meeting is scheduled through the email received for three hours at 6 pm , but it is limited for 40 minutes though I paid to upgrade and also i received email that payment is received