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Browse Backgrounds2021-11-30 05:33 AM
Hi
I have a problem when running the zoom application on windows 10.
It starts up perfectly fine and then when I try to click the settings icon (on home screen or from username initial tab in the right upper corner) it starts loading but opens nothing, after a while it stops the loading altogether.
This unresponsive behavior started after I unchecked the box in the settings that minimizes to application tray upon closing the app.
I have tried:
- updating windows 10
- close and open app (close from application tray and also from task manager)
- update zoom
- uninstall and reinstall zoom
- uninstall and delete all related files from file explorer and registry editor then install again
Images are in attachment
I am running:
ryzen 5 5600x
rtx 3070ti
MPG B550 GAMING EDGE WIFI
2021-12-08 07:11 AM
Hey @plshelpmeout, mind uninstalling the Zoom and installing it again?
Please follow below step:
1. Download CleanZoom.zip here thru this link https://support.zoom.us/hc/en-us/article_attachments/360084068792/CleanZoom.zip
2. Uninstall Zoom Client using above-downloaded file (CleanZoom.zip)
3. After uninstall, restart your computer first and
4. Start with new installation from https://zoom.us/download
Let me know if this helps and ensure you have the latest version of Zoom installed! 🙂