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Browse Backgrounds2022-01-27 07:17 PM
I frequently use Zoom for religious meetings that have music played by the host. I cannot hear the music. Verbal, I can hear. Even when I test the audio speaker, the sound is very muffled. The microphone is ok. All settings are at max. This is on a new Acer computer with Windows 11 Home. I have followed all the Zoom speaker music recommendations and it doesn't help. I've been using a separate tablet for the music. Any recommendations ?
2022-01-28 03:25 AM
I think the host has to enable 'original sound' settings.
By default meeting applications like zoom has a filter, that only pass through 'voice' and mute all other sounds
2022-01-28 12:06 PM
The problem is I am the only participant not hearing the music. We had a video last night, and I could hear the voice audio but not any of the background music that I knew was there. ???
2022-09-22 10:20 AM
I have this exact problem Arla. I'm the only one in the Zoom group who cannot hear the music, I can hear voice clearly but not music, can anyone help?
2022-09-22 03:26 PM
It turned out to be a computer problem. I don't know what my tech did but he solved it. It took a while. He had to get on Zoom with me to believe that I was the only one not hearing the music!
2022-09-23 03:03 AM
Hi Arla, aha! So it was a problem with your computer rather than Zoom itself? Okay, I'll see what my tech guys can do with it, thanks for replying.
2022-11-26 04:09 AM - edited 2022-11-26 05:14 AM
We solved it. Computer settings for realtek audio
2023-03-17 08:18 PM
what did you do regarding realtek audio? i have the same problem.
would really appreciate help, thanks
2023-03-18 01:22 AM
Unfortunately we did not solved it. We thougt we did but No.. so we are still having this issue