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Browse Backgrounds2022-03-14 07:59 PM
@link to members I did the new admin upgrade now my remote control button is missing. Seems like this has been an issue based on what I'm finding. I have the paid Pro version and was able to use before the upgrade. Please help!!!
2022-03-15 05:33 AM - edited 2022-03-15 05:33 AM
Hi,
Make sure remote control is still enable:
Requesting or giving remote control – Zoom Support
Alex
2022-04-22 02:43 PM
I am having the same issue. I am missing the remote control option and have check all the settings listed above.
2022-04-28 11:53 AM
Hi,
What are you using for your meeting? (desktop client, web browser or a mobile device)
Alex
2022-04-28 03:49 PM
I have the same issue. I am using the zoom client on a Mac. I can't see the remote control option at all.
2022-04-29 05:44 AM
2023-02-16 08:34 PM
Also having the same issues. Have done all of above
2023-03-02 04:00 PM
I have the same issue. On the website I have it enabled but on the app, there is no checkbox for "remote control". I'm on a Macbook and can't find the solution. Does anyone know the solution?
2024-02-02 02:48 PM
Did anyone fix this? I'm having the same problem.
I have a MacBook Air (OS Venture 13.5). I have Zoom (version 5.17.5). When I use Zoom through my browser or through the Zoom app on my computer or iPhone SE, I do not have the option for Remote Control. I can share my screen, but I don't have the option on my nav bar for Remote Control.
In Zoom settings, Basic Meetings Remote Control option is on.
On my Mac, I went to Privacy settings, and Zoom can access the camera, and Remote Management is on.
Thanks for any suggestions.
2024-02-03 04:14 PM
I've found I now have to share my whiteboard then the option of remote control comes up. Give control them close my whiteboard. Clunky but at least I can now give remote to my students.
2024-02-03 04:47 PM
That didn't work but thanks for trying.
2024-02-05 06:03 AM
Note: For Mac OSX, you will need to give Zoom access in the Accessibility tab in the Privacy and Security preferences of your Mac. Learn more about Zoom access permissions in Security and Privacy.
2024-02-05 06:16 AM
I did give Zoom access in the Accessibility tab in the Privacy setting but the remote control option does not appear on my nav bar when I'm in a Zoom meeting.