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Browse Backgrounds2022-09-20 07:34 AM
I recorded in my computer and the sign that usually appeared that says: the recording is being converted...
then when I look in my documents in the folder named zoom it appears this way: double_click_convert and it can´t be converted
Why does this happens?
My computers uses windows 10, and last week I didn{t have this issue on Tuesday but on Thursday was different
In my computer appear this sign
el reproductor no admite quiza el codec ... what does it mean?
thanks
2022-09-20 12:30 PM
Hi @focusingzn , thank you for your contribution to the Zoom community! I would suggest going over the following article: Troubleshooting Local Recording issues . I also encourage fellow community members to also share their knowledge on this topic!
Carla,
Zoom Community Team
Please click Accept as Solution if you found this reply helpful. Thank you!
2022-10-03 06:11 PM
I just had 2 recorded Zooms & I cannot locate them at all!! Please help one was a few days ago the other 2 weeks ago??
2022-10-03 06:54 PM
Hi @Elle369 ,Can you confirm the location of the recording:
To check where the recording folder was created, please follow the steps:
If for some reason, the recording cannot be found on the path listed within the Zoom desktop client, you may confirm the local recording file location by following these steps:
After you confirm the location, you will need to convert the recording manually by double-clicking on file double_click_to_convert_01.zoom.
Keep me updated!
Carla,
Zoom Community Team