Discover Zoom success stories and upcoming events! Explore our Customer Success Forum & Events page.
Visit NowEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Collaborate over video without scheduling a meeting
Remove the hassle of traditional scheduling with Zoom Scheduler
Simplify communication and drive engagement with Workvivo
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2022-02-19 09:31 PM
I am unable to schedule a meeting. After I have entered my meeting information and selected "Save", I get this message: "Something went wrong. Please refresh page". I have uninstalled and reinstalled the Zoom client. I have tried several browers. I have cleared my cookies and browsing history. I receive this message on both my PC and laptop. This is a new problem, starting about 2 weeks ago. I have not installed any new software or made any changes to my computers in this time. Please help.
2022-07-05 09:53 AM
Did you find a solution to this problem? I'm having the same issue.
2022-07-05 02:53 PM
No, I am still having the same problem. I submitted a support ticket and was told that this issue should be resolved with the update in June. Unfortunately, the update did not resolve the issue. One of the support techs did send me a work-around solution that I installed on my desktop to at least be able to schedule meetings. I can schedule meeting through that link but not when I sign in to my account via zoom.us. Another issue is that I am unable to delete any recordings and keep getting message that my storage is over capacity. I submitted a support ticket for that issue also with no resolution. Zoom has met my needs for video conferencing so far but am very disappointed in their support and inability to fix an integral component of their service.
2022-08-08 02:26 PM
I tried all my browsers but the only thing that worked was going to incognito mode
2022-07-05 05:25 PM
Thank you. Probably like you, I've been using Zoom for years with no problems until now. I'll submit a support ticket as well. Appreciate your reply!
2022-07-13 08:01 PM
I did an online chat with a support person who suggested I try opening the website up in a different browser and it worked! To resolve it on Chrome, he suggested I first see if I try using it in private browing/incognito mode. If it works there, then try disabling any add-ons on Chrome to isolate the problem. Hope this helps!
2022-07-14 09:18 AM
I had tried different browsers when I first started having this problem without any success. Now, using Microsoft Edge, I am able to schedule meeting and delete recordings. WOW!! I will check out Chrome to see what add-ons I might have but I just might start using Edge for all my Zoom meetings.
Thank you so much
2022-08-08 02:16 PM
Thanks for the suggestion. I couldn't get it to work in Firefox or Chrome but will try incognito mode
2022-08-15 12:05 PM
Hi, JoAnne!
I had the same problem. I just uninstalled the Malwarebytes extension to my Chrome. Presto zoomo--I can now schedule meetings on Zoom! Hope that helps.
2022-12-12 02:10 AM
Such errors are generally caused by CSRF verification failures, which can usually be resolved by refreshing the page or clearing the browser cache.
When refreshing or clearing the cache is still not resolved, this usually happens on machines with the iolo System Mechanic software installed.
In order to prevent CSRF attacks, zoom will perform additional protection actions for each submission action, but iolo SM software will prevent the above actions in some cases and cause verification failure;
Solution:
1. Try to turn off the fingerprinting function in Privacy Guardian and restart, and then verify whether it is resolved;
2. Reduce the level in Privacy Guardian and restart, and then verify whether it is resolved;
3. If none of the above can be solved, please uninstall iolo SM and restart, and then verify whether it is solved;