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"Schedule" option is greyed out.

MARKEISENMAN
Listener

In the ZOOM desktop on my Mac the option to schedule a meeting is not available. Why? And how do I fix it?

Thanks for any help

4 REPLIES 4

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Sorry for the delay in responding.

 

I don’t know if any situation where you shouldn’t be able to schedule a meeting. Can you give me a few details to think about possible scenarios?

  • What type of account do you have? Basic, Pro, Business, etc
  •  Are you part of a larger organization’s Zoom account?
  •  What version of MacOS are you running?
  •  What version of the Zoom Client are you running?

Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

MARKEISENMAN
Listener

Thanks for getting back to me…

 
 
Zoom Version 5.12.3
MacOS 13.0 (22A380)
Basic Account — not part of a larger organization’s account
 
Screenshot below
Image 2022-11-28 at 9.03 AM.jpeg

 
 

 

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @MARKEISENMAN,

 

I’ve taken a few passes at trying to reproduce on my Mac with no luck. My only advice is to enter a Support Ticket:


Support Ticket: https://support.zoom.us/hc/en-us/requests/new 

 

If you make any progress, please post it here so others can find it. 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

Hi Ray,

 

Thanks for responding. Will see what I can dig up!