What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases.

Register Now
cancel
Showing results for 
Search instead for 
Did you mean: 

"Guest" in Zoom Recording Analytics

seneely119
Listener

Just confirming: there is no way to track how long a particular registrant watched a recording without them having to be logged into a Zoom account? If on-demand registration is required for a recording, Zoom already has the name and email address of the registrant, correct? Why would these registrants then show up as "Guest" in the viewing analytics, instead of being identified by the name and email address they registered with to view the on-demand recording?

1 REPLY 1

Shaimaa
Community Champion


The current design is if the user is not a Zoom user and registers to view/download the recording, only show as a guest in “Recording Analytics “ If the user is a Zoom user but did not login, register to view/download the recording, only show as a guest in “Recording Analytics “ too.

If the user is a Zoom user and login to a Zoom account, registering to view/download the recording will show the user name and email in “Recording Analytics. “

We encourage you to please visit the link below if you wish to put this as your feature enhancement request.

https://zoom.us/feed



Please like any post that helped you; please mark solutions so others can find them!