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problems with "launching meeting" from Safari on MacBook Pro; Ventura 13.2.1


I reinstalled Zoom application software to correct the error code 10004, which wasn't allowing zoom software updates, now I'm not able to "launch meeting" as the host?


Zoom Moderator
Zoom Moderator

Hi @CAC-2 , thank you for your contribution to the Zoom community! We are so happy to have you here.


I'm sorry to hear that you are having issues launching your meetings. Would you mind replying with a screenshot of the error that you are currently receiving? Please remove any personal information from the screenshot. 


Looking forward to assisting!

Zoom Community Team


Thanks Carla-- it stays on this screen when I click on "Launch Meeting"

Zoom Moderator
Zoom Moderator

Hey @CAC-2 you will need to allow pop-ups for within your Safari Browser; therefore, you are prompt to open the Zoom desktop client to then launch and start your meeting. 


For example, if I were to click on a join/invite link from a host or starting your meeting from you should be prompt'd to open Zoom. 

Screenshot 2023-03-21 at 3.09.31 PM.png

To configure your pop-ups for Safari, go to settings...

Screenshot 2023-03-21 at 3.12.53 PM.png

Websites > under General, click pop-ups, and Allow 

Screenshot 2023-03-21 at 3.09.54 PM.png


Let me know if you're able to then launch meetings from Safari! 


Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️