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phantom recurring meeting

Sparky222
Listener

Help!

It seems like Zoom keeps sending out a recurring meeting to 3 people.  I have deleted the meeting from my calendar and Zoom, but they keep getting invites and they have to delete them every week.

 

How do I stop them from going out?

 

regards, John

4 REPLIES 4

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,

 

Please try the steps to fix your issues:

 

https://support.zoom.us/hc/en-us/articles/8979273619981-Canceling-a-Zoom-meeting

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

Unfortunately the recurring meeting does not show up there. 

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello, 

 

Have you deleted all instances of the recurring meeting ? Can you look at future weeks and ensure all instances are cancelled ?

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

 

 

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hi,

I had this issue once and it turned out that the people involved had created a calendar reminder they forgot about for my  meeting. They had to delete it from their own calendar. I believe it was on a calendar they had not looked at in some time.

 

Regards