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I have been using Zoom for a couple of years so am fairly familiar with it.
I have not changed any of my settings that I am aware of.
The past couple of weeks I cannot see participants and they cannot see me.
We can see ourselves just fine.
Can someone tell me the setting that I need to look at?
Hi @Mabellucy! for this issue could you please try uninstalling and reinstalling the Zoom desktop client to see if that fixes the issue? To uninstall please follow this help article https://support.zoom.us/hc/en-us/articles/201362983-How-to-uninstall-Zoom and to install again just go to zoom.us/download!
Keep me updated!
Zoom Community Team