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nomail (organiser) status

emmaward
Observer

Hi, I've been using Zoom for a long time as a host, co-host and participant of meetings. However, this morning I went to schedule a meeting and invite one person and my identity appeared as "nomail (organiser)" with the option to report my account as junk. It also says that my contact details are not recognised. Has my account been hacked? What can I do to rectify this please? Many thanks

1 REPLY 1

CarlaA
Zoom Moderator

Hi @emmaward , Welcome to the Zoom Community! 

 

I wanted to check in since you have not yet received a reply from the community.  

 

I am happy to see that you were able to reach out to our support team and that they have assisted you. For account-specific questions such as this one, reaching out to our team of experts is the way to go. 

We can't wait to see how else you contribute to our growing Zoom Community!

 

Moderator 

Zoom Community Team