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no blured background

impariamoconlil
Listener

Hi guys,

 

I ma wondering why i don't have a blured background? I have also a plan, yearly payed

 

Please see attached picture about my mac

 

Lili

1 REPLY 1

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @impariamoconlil 

Comparing your specs to the system requirements for virtual background, shows you likely don't meet the processor requirements. I cannot say for sure, as I don't know the exact model processor you have, but its likely not a 6th generation or higher processor (since your device is from 2014). 

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.