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lost transcriptions

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zool
Observer

‎2022-01-24 05:51 PM

I enabled live transcription for a Zoom meeting today, but ended the meeting without saving the transcription. I can't find anything in the meeting folder. Is there some way of retrieving the transcription? Fyi, I work on a Mac desktop.

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RN
Zoom Moderator

‎2022-01-27 10:27 AM

Hey @zool, unfortunately, you will need to save captions before ending the meeting. In the Closed Caption window, after closed caption is entered by yourself or another party, click Save closed caption history. Click Show in Folder or Finder to access your saved captions.

_______________________________________________________

Leverage cool features and how to's from the Community Help Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

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RN
Zoom Moderator

‎2022-01-27 10:27 AM

Hey @zool, unfortunately, you will need to save captions before ending the meeting. In the Closed Caption window, after closed caption is entered by yourself or another party, click Save closed caption history. Click Show in Folder or Finder to access your saved captions.

_______________________________________________________

Leverage cool features and how to's from the Community Help Center. If my reply helped, don't forget to click the accept as solution button! ⤵️
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