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lost transcriptions

zool
Listener

I enabled live transcription for a Zoom meeting today, but ended the meeting without saving the transcription. I can't find anything in the meeting folder. Is there some way of retrieving the transcription? Fyi, I work on a Mac desktop.

1 ACCEPTED SOLUTION

RN
Zoom Moderator

Hey @zool, unfortunately, you will need to save captions before ending the meeting. In the Closed Caption window, after closed caption is entered by yourself or another party, click Save closed caption history. Click Show in Folder or Finder to access your saved captions.

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

View solution in original post

1 REPLY 1

RN
Zoom Moderator

Hey @zool, unfortunately, you will need to save captions before ending the meeting. In the Closed Caption window, after closed caption is entered by yourself or another party, click Save closed caption history. Click Show in Folder or Finder to access your saved captions.

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️