cancel
Showing results for 
Search instead for 
Did you mean: 

lost transcriptions

zool
Listener

I enabled live transcription for a Zoom meeting today, but ended the meeting without saving the transcription. I can't find anything in the meeting folder. Is there some way of retrieving the transcription? Fyi, I work on a Mac desktop.

1 ACCEPTED SOLUTION

RN
Zoom Moderator
Zoom Moderator

Hey @zool, unfortunately, you will need to save captions before ending the meeting. In the Closed Caption window, after closed caption is entered by yourself or another party, click Save closed caption history. Click Show in Folder or Finder to access your saved captions.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hey @zool, unfortunately, you will need to save captions before ending the meeting. In the Closed Caption window, after closed caption is entered by yourself or another party, click Save closed caption history. Click Show in Folder or Finder to access your saved captions.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

TallRey
Listener

I know there is a way to set it so that recordings are saved automatically to the cloud or to the host computer.  Is there a way to do likewise for closed caption scripts?  If not, why not?