cancel
Showing results for 
Search instead for 
Did you mean: 

login error problem

somebodyhelp
Listener

When I signed up, I put in a fake email. I know it's wrong, but we wanted to join the domain.

Anyway, after that, when I tried to log in again, I had to write a code with this phrase.

 

"We detected an unusual login from a device or location you don't usually use or have not used in a while. To sign in to your Zoom account, check your email (***********) and input the verification code below."

 

But I can't enter the code because I don't have that email address.

Please  Help me. Please//...

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

If you don’t have access to the email address you used to sign up, you’re not going to be able to continue. 

Sign up for an account with an email you actually have access to. Sorry, that’s the way Zoom and almost every other app on the Internet works. 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !