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ipad v5.17.10 does not allow volume adjustment?


how come I cannot change meeting volume any more with volume buttons on the ipad? there does not seem to be any way to adjust volume at all. what can I do? thanks


Community Champion | Customer
Community Champion | Customer

It is not clear exactly what you are trying to do or which iPad you are using. I have an iPad 7th gen with iPad OS 17.3.1 and running latest Zoom 5.17.10 the volume controls work as expected with the internal speakers. Most likely you have iPad settings that need changing.

Thank you for reply


to clarify I’m using wired headsets with a usb C to 3.5mm adaptor. The app shows a headset icon indicating I am doing exactly that. 

with this set up (same iPad, same wired headset and same usb C adaptor) volume controls worked before until probably after I update to current version 



iPad Air 5th gen running iPad os 17.3.1

zoom 5.17.10 (13871)