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incorrect or incomplete meeting details, please provide the correct meeting ID and passcode

Jcantu
Listener
Hello everyone, I currently have the following situation:
 
When creating a meeting in Zoom and downloading the .ics and sending the meeting to a Vido Cisco Room Bar device and trying to join the meeting from this device, the following message appears:

"incorrect or incomplete meeting details, please provide the correct meeting ID and passcode"

This only happens when the invitation is sent by downloading the .ics

Could anyone help me please?

 

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