For the past few months I have had to close out of zoom then re-open it while a meeting is going on in order to get the full 5x5 gallery view on my iPad. If I don't my screen is limited to 3x4 on each screen. Also, when the screen is full, the top row controls cuts off the video participants. I have hoped that zoom would fix these bugs but have not seen anything in the past app updates. Is anyone else experiencing these issues on an iPad? I also have trouble screen sharing files from icloud drive. If i start a new meeting, i have to duplicate a file in my Files app, otherwise, the file shows up as a blank grey screen when I screen share in zoom. Very frustrating.....
I am having this issue as well. Only with meetings where I am the host - meetings I have started. I have 4th gen iPad Pro, updated Zoom. Have you found a solution? Also, like you, when I ask questions I get sent to these pages and get no answers. Hiding controls as someone suggested does not fix the problem.
Thanks, Jason. I don’t have the problem with meetings generated by others, only with meetings I start. Pain in the butt to constantly switch “pages” when trying to moderate a meeting and be able to see faces. I am on 4th gen iPad, updated Zoom, so I should be able to get 5 x 5 view and can’t. I think it was the last Zoom update that screwed it up.
I have this same issue of the top row of images being cut off at the top, when in gallery view. It always happens when I join meetings hosted by others. I think also when I host..when there are more people than will fit on one screen. It’s been happening for 4-5 months. Very frustrating. I just turn my screen from landscape to portrait and the issue goes away, but I see fewer pictures of people that way.