i have upgraded and paid but still my meeting scheduled today is limited for 40 minutes

[Innovision]

i have upgraded and paid but still my meeting scheduled today is limited for 40 minutes

[Innovision]

Not thrilled that I had a meeting cut short, asking me to upgrade, even though my paid account is already upgraded until may 2023. 

Why did this happen?

[Jea12]

I’ve been on basic plan which was made limited to 40mins. Today I couldn’t schedule small increments of 10, 15 minutes or 9:15 type. Forced to schedule on the 1/2 or full hour w/o the  ability to add minutes to start or finish as I have  been doing for 2 yrs. This on my MAC Pro with the Zoom Ap loaded. I called & since I’m basic I can’t get phone support, just internet.  I asked if ZOOM HAD A GLITCH recently. They said NO but when I got off the phone I googled zoom problems and there were several people with this exact scheduling problem of so they in fact HAVE had a glitch they are not fixing!

(I also asked about the Zoom Pro plan & got the sales pitch. I think this is their way to sell their Pro plan! Cannot fix a glitch if you’re on Basic. But now I guess they ignore that their software &/or updates have glitches as you are getting cut off at 40(basic time limit!)