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how can I increase the resolution in the video recordings beyond 640x360?

ManoloC
Listener

Hi all,

 

I would like to increase the resolution of my video recordings beyond 640x360 with my Pro account.

I currently get a  Recording_640x360 + Recording_gallery_1280x720 from the same meeting.

 

Taking into account that we have >1.8 Mbps uplink/downlink,...

How can I set the minimum resolution as 720?

 

Thank you community!

 

Manolo

1 ACCEPTED SOLUTION

bstrelko
Community Champion | Customer
Community Champion | Customer

The majority of what you're asking for (including necessary steps, prerequisites, etc) can be found in this article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166

View solution in original post

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

The majority of what you're asking for (including necessary steps, prerequisites, etc) can be found in this article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066166