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2023-01-10 01:22 PM
I recorded an interview over Zoom and used Gallery View. I hid my self-view so that during the meeting, I wasn't distracted by my own image and saw a full screen of the person with whom I was speaking. Unfortunately, it seems to have only recorded his image, and not mine as well. Is there any way to fix this? I understand that I need to not hide self-view going forward, or use speaker view, but for this interview which cannot be remade, is there anything I can do to get back both our images? Thanks.
2023-01-10 01:52 PM
The only way that I can think of to fix this is if you had multiple views (speaker view, gallery view) enabled on your recording settings. Then a file for each view will be in your recording tab and you can download and edit the recording together. Otherwise once a recording is sent to your account we have no way of fixing it.