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enter recorded meeting

yuvalp
Listener

I had a meeting yesterday that was recorded by the host .

she sent me the link and password.

i am unalbe to enter ( attaching the message i get)

I was not asked to enter the passcode at any stage..

tnx

2 ACCEPTED SOLUTIONS

crchan123
Zoom Moderator
Zoom Moderator

Hi @yuvalp! Thank you for posting your question and welcome to the Zoom community 😊

It could be that the host who recorded the meeting may not have given you permission to view the recording. You can try contacting the host to make sure that they have given you access on their end. 

Here is an article that talks about how to share cloud recordings: https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

If this helps, please remember to click on the "Accept as Solution" button below!

 

View solution in original post

Bri
Zoom Moderator
Zoom Moderator

Hi there @yuvalp, and welcome to the community! This might help you figure out what's going on: https://support.zoom.us/hc/en-us/articles/360037756671-Enabling-authentication-to-view-cloud-recordi...

 

Have you checked with the meeting host? 

View solution in original post

4 REPLIES 4

crchan123
Zoom Moderator
Zoom Moderator

Hi @yuvalp! Thank you for posting your question and welcome to the Zoom community 😊

It could be that the host who recorded the meeting may not have given you permission to view the recording. You can try contacting the host to make sure that they have given you access on their end. 

Here is an article that talks about how to share cloud recordings: https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

If this helps, please remember to click on the "Accept as Solution" button below!

 

Bri
Zoom Moderator
Zoom Moderator

Hi there @yuvalp, and welcome to the community! This might help you figure out what's going on: https://support.zoom.us/hc/en-us/articles/360037756671-Enabling-authentication-to-view-cloud-recordi...

 

Have you checked with the meeting host? 

Pleas help.  A recording link and passcode were sent to me.  Once again, I cannot get in because the passcode keeps being rejected as 'wrong'.  This is from a professsional Host; this has happened before, then it just 'magically' stops resisting me and lets me ion. I have copied and pasted the passcode right out of the Host's email, I have retyped the passcode etc.  Probably 12 times now.  It still says 'wrong passcode"  HELP!

hey....  I had just the same issue i called the sender of the link and he saw that he needed to do something on his behalf try that....