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downloading the recoded session

MZANDI
Listener

my laptop died before Zoom was able to download the recorded session to my laptop. How do I retrieve the file?

thanks

 

1 ACCEPTED SOLUTION

RN
Zoom Moderator
Zoom Moderator

Hey @MZANDI, if downloading a cloud recording, you can go back to https://zoom.us/recording and access your cloud recording that was needed to be downloaded! If locally recorded, you can find that recording in your Zoom desktop client, under 'meetings' 👉 'recorded' and you will see the locally recorded videos from there.

 

Hope this helps! 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hey @MZANDI, if downloading a cloud recording, you can go back to https://zoom.us/recording and access your cloud recording that was needed to be downloaded! If locally recorded, you can find that recording in your Zoom desktop client, under 'meetings' 👉 'recorded' and you will see the locally recorded videos from there.

 

Hope this helps! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

RN
Zoom Moderator
Zoom Moderator

Hey @MZANDI, were you able to retrieve that recording? If so, great! Just don't forget to click the 'accept as solution' button. Thanks! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!