You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.
Learn more about our hybrid event experienceEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2023-03-01 01:32 PM
Whilst a meeting is in progress download speed appears to be affected.
When there is no meeting taking place. a large file downloading (about 5GB) would download at speed of connection (about 300mbit/s). However whilst meeting is taking place the download speed appears to drop down to 11mbit/s. The bandwidth itself is not an issue because on a different machine on the same internet connection is able to download at over 200mbit/s
Additionally using the speed tests fast dot com and wifiman dot com shows 11/300 during meetings. But strangely speedtest dot net shows 300/300
OS : windows 10, updates are current
version : 5.13.12053 64bit
Also hearing from someone else it appears to happen on a mac too.
Is Zoom reserving bandwidth somewhere that cripples other programs elsewhere?
2023-03-01 01:42 PM
It is possible that Zoom is using a significant amount of bandwidth during a meeting, which could affect the download speed of other applications running on the same machine. However, the fact that a different machine on the same internet connection is able to download at over 200mbit/s suggests that the issue may be specific to the machine running Zoom.
Here are a few things you can try to troubleshoot the issue:
Check Zoom settings: Open the Zoom app and navigate to Settings > Video > Meetings, then check the settings for "Enable HD" and "Touch up my appearance." If these settings are enabled, try disabling them to see if it improves the download speed.
Check network settings: Check your network settings to make sure that the machine running Zoom has a stable and reliable connection. If possible, connect the machine directly to the router using an Ethernet cable, rather than relying on a wireless connection.
Update network drivers: Check for any updates to the network drivers on the machine running Zoom, as outdated drivers can sometimes cause issues with bandwidth and connectivity.
Try a different video conferencing tool: If the issue persists, try using a different video conferencing tool to see if the same issue occurs. This can help determine if the issue is specific to Zoom or if it is a more general issue with the machine or network.
It is also possible that Zoom is reserving bandwidth that could be used by other programs, but this is less likely given that a different machine on the same network is able to download at higher speeds during a meeting.
2023-03-03 08:12 AM
Settings are good, no HD on, no touch up my appearance. Already on a stable connection via ethernet. Drivers are up to date. It appears to do this under the same conditions in WebEx as well as Zoom. I was thinking it could be traffic shaping/network protocol prioritization. But these were all disabled on the router without having any effect.