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display name changing every time even after edit by going to my profile

45061031
Listener
 
4 REPLIES 4

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @45061031 

 

If you are attending meetings for which you have previously registered, your name in those meetings can sometimes be locked to the name you registered with for that meeting. Changing your name in your profile later does not reflect in your prior meeting registrations, in many situations.

 

Is this what is happening in your case?

 

Rupert

http://hybridevent.pro/

Admins can also set your display name based on Active Directory. Depending on how often the Zoom accounts synch with AD it will override changes by the user.  We had this issue at first as the setting was editable by end-users and would revert back after syncing. I'm not sure what was changed as I was not part of the group at the time, but it is now locked and names map at every sign-in.


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***Sometimes success is only achieved through many failures!***

I have the same issue as you described it. Is there a way to change what permanently sticks in the meeting?

ChannahYashael
Listener

After changing and saving your name in your profile via your Zoom account; uninstall Zoom completely from your device, then reinstall Zoom using your browser, rather than your App Store. 😉