Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
cancel
Showing results for 
Search instead for 
Did you mean: 

deactivated an account and created a new one

ZoomCJ
Listener

I deactivated an account and created a new one.  The email arrived in our spam filter and was allowed thru but then in Microsoft trace email it was marked failed zoom account invitation was the subject.  I have requested to reset the password.  I have asked to resend the invitation but nothing hits my spam filter.  I have tried to email from my personal account and that does arrive and hit the spam filter and go thru the Microsoft filter.  Any ideas how to get the email to either send me the reset password page or send me a new invitation.

 

***********

1 REPLY 1

RachelGomez123
Attendee

Steps to deactivated an Zoom account

Sign in to the Zoom web portal. In the navigation menu, click Account Management then Account Profile. Click Terminate My Account. Click Yes to confirm that you would like to terminate your Zoom account.

 

Steps to create account-

To sign up for your own free account, visit the Zoom sign-up page and enter your email address. You will receive an email from Zoom . In this email, click Activate Account.

 

Greeting,

Rachel Gomez