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custom questions not appearing on the registration page

CoachWalker
Listener

The custom questions that I add to my registration email for a meeting and save do not appear correctly on the registration form

Screenshot 2023-01-30 23.54.39.png

Screenshot 2023-01-30 23.57.18.png

1 ACCEPTED SOLUTION

newl
Community Champion | Customer
Community Champion | Customer

Hi @CoachWalker ,

 

I think this is a UI bug. If you'll notice in the lower left-hand side of your

first screen shot; you'll see a barley visible "Save" button.

 

Make sure to scroll down and click the "Save" button BEFORE you click "Save All".

 

I have attached a screenshot that illustrates this issue.

 

Hope this helps!

View solution in original post

10 REPLIES 10

newl
Community Champion | Customer
Community Champion | Customer

Hi @CoachWalker ,

 

I think this is a UI bug. If you'll notice in the lower left-hand side of your

first screen shot; you'll see a barley visible "Save" button.

 

Make sure to scroll down and click the "Save" button BEFORE you click "Save All".

 

I have attached a screenshot that illustrates this issue.

 

Hope this helps!

Thank you. This is screwed up. Messed up two of my meeting so far.

 

That was an issue for me as well. The save button was just a very thin line and would disappear as I scrolled through that page. I opened a ticket with support. They apparently were unaware of this glitch in the UI. By the way I tried several browsers and had the same issue. 

CoachWalker
Listener

that worked thank you 

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

On my computer the custom question  Save button is very visible.

 

Screen Shot 2023-04-19 at 2.44.33 PM.png

 Regards

TPernal
Listener

Used to just hit save all and it worked. Now I see you have to save each question, then save all.

Thanks for the help everyone.

 

FHBP
Listener

I have saved four required registration questions. They won't show up on my registration page. It worked for the first webinar, but now is gone for the second and third. We are required to report this information for a grant. How can this be resolved?

FHBP_0-1682609850542.png

 

FHBP_1-1682609881993.png

 

TPernal
Listener

Good Day:

 

I recently found out that each question has to be saved individually after creating the question.

 

Then, save all questions.

It never used to be that way.

 

I posted a question and that is the response i received.

 

Hope it works. I have not checked yet.

 

 

FHBP
Listener

I've tried that. It hasn't worked for me. But thanks for the suggestion.

FDP
Listener

This is a real pain - tried plenty of times to save the question 'asking if attendees have a conflict of interest before a meeting ' but will not appear even after saving - it just shows the name and email - it should not be this difficult