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color on receivers end is very blue


The color on my zoom picture is correct.  Just discovered that the people I talk with see the colors very differently. My green curtains to them are blue. My yellow wall to them is cream.  My clothes to them look blue or bright orange. They see my face as very white and glowing. This is with anyone I have a zoom call with. I'm using a plug and play Thronmax camera. This didn't happen with my internal webcam.

Ideas welcome, and yes, I'm getting another camera to try.


Zoom Moderator
Zoom Moderator

Hi @ACK! I know it's been a while since you posted, but are you still having this issue? Did trying another camera help any?

Zoom Community Team
Have you heard of Zoom AI Companion?

I have a similar issue. I painted the wall behind me blue and Zoom seems to overcorrect color (overall), making my face rather bright and orange! I don't want to be a Cheeto! Is there a way to fix/turn off color correction or white balance? (If I have the nature of the issue right..)