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2021-11-29 06:37 AM
Over the past 2 days, my zoom chromebook app (from chrome webstore) says my internet connection is unstable, but I have Fibe to my house and all the tests show very high speed. Up to now there have been no problems with zoom and this app. As a result of this, sound cuts out and video freezes. I wonder if this relates to zoom discontinuing support for the this app? From what I am reading the progressive web app has a lot of probblems.
Just wondering what others are experiencing with chromebooks at this time.
2022-02-23 08:56 AM
Same. Perfect stability and clarity on all other platforms: WhatsApp video, Skype, Butter, Google Meet, and all the rest. Zoom is the only platform that gives me problems.
2022-01-16 07:43 AM
I have endless connection issues with Zoom when using a Chromebook. Whether I'm using the PWA, or the browser, it's always freezing the video/audio. Zoom on a Chromebook is mostly not an option at this point.
I run the diagnostic tool on Chromebook when on a Zoom call, and CPU usage is at 50%, and plenty of RAM is available, so it's not for a lack of system resources that I can't get a stable connection. I also connect using a fiber network with 200mb download speeds. Additionally, I disable all browser extensions. To no avail. I just can't use a Chromebook to connect to a Zoom meeting.
Google Pixelbook Go (atlas, version 97.14324.0)
Intel(R) Core(TM) m3-8100Y
8 Gig Ram
2022-02-22 07:40 AM
Ditto, it's only in Zoom. With some customers , I use MS teams and there are no issues.
Not sure why this isn't being looked at.
2022-05-04 12:21 PM
After I did the following, this has SIGNIFICANTLY improved Zoom stability. Perhaps they've recently updated the PWA with some fixes?
2022-02-22 07:44 AM
one suggestion that I did see and I am testing is the following..
2022-02-23 09:09 AM
I find I need to reboot the chromebook before starting a zoom session. Otherwise some user video starts to freeze or goes to black. I can hear people but I can't see them. Rebooting seems to prevent this from happening. The internet connection really isn't the problem. It's the interface that seems to have instability.
2022-05-04 11:23 AM
Same issue here. I'm using a Pixelbook with Core i7 CPU and 16GB of RAM on a hardwired 1Gbps internet connection, yet I regularly get "internet connection issues". The voice drops out, but the video continues, indicating that it's not a bandwidth problem.
It also doesn't seem to matter whether I'm using the old Chrome app or the new PWA. I don't have any issues using videoconferencing on other apps on ChromeOS, just Zoom. I really wish they'd fix this as the company I work for uses Zoom for all meetings.