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Zoom AI Companion2021-10-23 07:15 PM
Hi there
My friend is using a Macbook Air Intel Core i3. She doesn't have a physical green screen. If she chooses "I have a green screen", the virtual background will show up on her face. If she unclicks "I have a green screen", she won't be able to add any virtual background. Can someone help???
2021-10-23 07:24 PM
Hi @happyhosh
A MacBook Air Intel Core i3 does not meet the minimum system requirements for Virtual Backgrounds.
https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background
2021-10-23 08:26 PM
Yes, is there any solution to it?
2021-10-23 08:34 PM
No. That system cannot support a Virtual Background. A system that meets the requirements for Virtual Backgrounds would need to be used.
2021-10-23 08:35 PM
I see. thank you.